Stats pulled and processed

Hello,

Per our discussion today 8/22/13, we will start counting holds with these definitions:

·         Pulled:  Items on the paging lists

·         Processed:  Items received in delivery, items that come across the desk as holds for customers (both in house and to send in delivery), and items cleared from the holdshelf

We will start this as of September 1^st.

Let me know if there are questions.

Thanks,

Laurie Covington

Neighborhood Library Team Leader