Wednesday, December 11, 2013

New Digital download database

Hello:

We are getting ready to launch a new digital media service for the public. It is called hoopla and will include streaming and downloadable movies, TV shows, audiobooks and music. Before you get too excited about the video I should let you know that it includes mainly older, non-blockbuster movies and nonfiction TV shows. The studios are still hesitant to work with public libraries so this is an experiment to see if this model will work for studios and libraries alike. Whether eventually we will be allowed to provide access to the more popular titles remains to be seen. The music studios, however, are very excited about the new model and all the major studios except for Sony are providing full catalogs. This means you can get current Billboard hits to checkout. Checkout periods for video is 72 hours, music is 7 days and audiobooks is 21 days. After that time period the customer will no longer have access to the title and any download will be “returned”.

We will start by offering customers 4 check outs, regardless of format, per a month. To understand why we are offering so few check outs, you have to know a bit about the hoopla model. Hoopla charges the library per check out. Prices range from $0.99 to $2.99 per title. We have set money aside for hoopla for the rest of the fiscal year and don’t want to go through all the hoopla deposit early on. Hopefully once we have been doing this for a few months we will get a better feel for the usage and be able to adjust the number of check outs accordingly.

We are planning to do a “soft” launch of hoopla next week. This means that we will put it on the website for customers to use, but won’t advertise it. Beginning of January we will start promoting the service among our customers. This week I would like you to explore hoopla and try using one of your check outs. The hoopla website is www.hoopladigital.com. You will need your library card to sign up and get started. While it would be nice for you to plunge straight into hoopla as the library customers will do, there is a hoopla webpage on the Staff Training Portal. The direct URL to the website is https://sites.google.com/site/hplstafftraining/learningresources/libraryfunctions/hoopla.  There are basic instructions, videos and FAQs. The webpage, especially the FAQs, are a work in progress so please be patient with us as we finish.

Sincerely,

Marianne Lorio
Multimedia Specialist
Houston Public Library

832-393-1514

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