To be more blunt than Fred, if
you are not logged in to the system properly, any work that you do on that
computer is not recorded in the active database. That means that anything
that was checked out or returned or put in transit or placed on hold or
discarded or made missing when using that terminal is not reflected in the live
system and customers are getting overdue notices when items have been returned
or books are showing on the shelf when they are not.
If you discover that a terminal
is logged in to the test server (identified by the word “test” as part of the
IP address), please alert the IT Helpdesk immediately. HALAN staff can
manually go into the test server and try to find that data and copy it over to
the live server.
Thanks for your cooperation,
Syma
Sent: Thursday, February 20, 2014 9:42 AM
Hello all.
This is just a reminder to everyone to make sure that the IP
Address in the Configuration box is set to halan.sirsi.net every time
you log in to do business.
|
If you find that the setting has been changed to something
else, simply type halan.sirsi.net into the IP Address box, and click OK.
That will change the setting back to what it needs to be.
If you not already in the habit of checking this setting
every time you log in, please make that a part of your regular routine.
As always, if you have any difficulty or concerns with these instructions,
please feel free to contact the Circulation Administration Department at
832-393-2222 (option 3) or at circinfo@hpl.lib.tx.us.
You may also contact the HALAN Help Desk for assistance.
Thanks, and have a great day.
Fred Schumacher
Circulation Administration Manager
We
link people to the world
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