Thursday, September 24, 2015

missing a disc

Hello:

Just to clarify, if you receive audiovisual materials to fulfill a hold that is missing a disc please contact the branch that sent you the item. The priority is to help the patron receive the hold item as soon as possible. Since it is more likely that the sending location will have the missing disc than I, it makes since to start with them. If they can’t find the missing disc then you may send the item to me to be dealt with in the appropriate manner.

Thank you,

Marianne Lorio
Multimedia Specialist
Houston Public Library

832-393-1514

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