Hi
there:
HITS
(Houston Information Technology Services) is rolling out new equipment to add
to the existing TeleCheck machines to allow for the new chip technology in
credit cards.
The
schedule below gives the projected dates for them to install the
equipment.
.
-
They
will be adding a pin pad to the TeleCheck machine and a device to communicate
to the pin pad.
o Once the new pin pad is installed staff should use the new pin pad to either insert or
swipe all credit cards and follow the on screen instructions.
-
After
installation, if your location has any issues with this equipment, please
contact the HPL IT Helpdesk either via email (HPL.HelpDesk@houstontx.gov) or
phone (832-393-1570) or contact Customer Experience Administration via phone
(832-393-2707).
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