Tuesday, December 8, 2015

TeleCheck machines

Hi there:

HITS (Houston Information Technology Services) is rolling out new equipment to add to the existing TeleCheck machines to allow for the new chip technology in credit cards.

The schedule below gives the projected dates for them to install the equipment. 
 .
-       They will be adding a pin pad to the TeleCheck machine and a device to communicate to the pin pad.
o    Once the new pin pad is installed staff should use the new pin pad to either insert or swipe all credit cards and follow the on screen instructions.
-      
After installation, if your location has any issues with this equipment, please contact the HPL IT Helpdesk either via email (HPL.HelpDesk@houstontx.gov) or phone (832-393-1570) or contact Customer Experience Administration via phone (832-393-2707).


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